Steak 'n Shake

92 ratings

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Location

930 Buford Hwy,
Cumming, GA 30041

DanielB

By DanielB | 9/14/2015

I tagged along to steak and shake with my friends even though I wasn't eating. Our waitress was super friendly, but too much so. She chatted our ears off about conspiracy theory stuff most of the time we were there which really made for a bad experience. We just wanted to chat with each other and have a good time, but instead had to listen to her rant about some conspiracy theory on cows because we didn't want to be rude to her.

Ant h

By Ant h | 9/9/2014

I had to wait 10 min then my food was cold and fryes were hard

DanielB

By DanielB | 4/30/2015

My waitress Sydney took over 20 minutes to bring me a water, I had my food for a good 5 minutes before she ever came by my table and I got a chance to ask her for the water that she hadn't brought me yet. She wasn't friendly at all, and told me the dressing for my salad would come on the side, but it came on my salad and there was too much on it. She had to replace it. I will not eat there again if she is my waitress. My regular waitress Steph has always treated me and my friends well and I think she is great. Next time I go back I will be asking for her table.

K

By K | 4/18/2015

It was terrible. Waited 45 minutes for my food and never got my shake nor did I receive and napkins. Had to ask for a manager for napkins. Never going to recommend to anyone!!!!

DanielB

By DanielB | 10/25/2014

I went to steak and shake to meet a friend for dinner. Since I got there first I waited to be greeted (the sign said please wait to be seated). Nobody ever greeted me or came to seat me. After about 7 minutes of me waiting to get a table another lady came in with her daughter and a server seated them almost immediately but then returned to the kitchen instead of seating me. I waited for another 3 minutes then left and told my friend we would have to meet somewhere else for dinner. There were probably 4 or 5 open tables at the time I went in for dinner.