By Susan l | 4/17/2015
we waited in drive thru for 30 minutes and hadn't even reached the order board. we left
By Moose D | 12/18/2015
This is the second time we have gotten our food under cooked. It was still cold and pink.
By Denease | 4/28/2015
Burger was not prepared the way I ordered. The wrapper inside next to the burger had ketchup and mustard on it. It was 2:30 in the morning so it's not like they were busy---didn't notice until I got back to work.
By Moose D | 9/12/2014
Bad service never got refills or the desert we ordered
By Aatbrodsky | 10/18/2015
This was absolutely the worse Steak n Shake experience that I have ever had. The staff was rude the service was slow the fries tasted absolutely terrible the burgers were tiny and since the food was such a disappointment we felt we paid too much. My email is amandaanntaylor@gmail.com and my phone number is 7063449245
By Alicia11 | 10/17/2014
Awful service! Waiter was rude and never checked drinks! Took forever to get our order