Steak 'n Shake

food very good but server was a little rude

Kelly was great

Staff doesn't follow instructions well.

Took us 20 min to get our food

I believe in equal opportunity.. However you should not put a person with a speaking handicap on drive thru.. It took 10 minutes just to order 4 things because we could not understand a single thing she was saying!! Not only that my milkshake was half melted by the time we got it!!

A group of friends and I decided to go to steak and shake for dinner we dined in the server was nice the place look clean but I ordered my food plane and they messed it up then I had to wait 20 minutes for a new plate really how do you mess up something that's plain just hamburger meat and lettuce and cheese and I couldn't seem to get that rate then they forgot to add our shakes on!