Steak 'n Shake

43 ratings

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Location

9530 Diamond Center Dr,
Mentor, OH 44060

Joy

By Joy | 9/18/2015

Very slow. Took 30 minutes to get food and shakes.got shakes first then got food after asking for it, food was cold. Ordered 4 shakes and didn't know what was which one. Server couldn't telll us either. Some people there that dined in had already finished eating and left their table before they even got their shakes

Allyson f

By Allyson f | 5/30/2015

We went there because of the prices. But when we were seated it took me to go talk to a manager to get service. Although he comped us our shakes I was not satisfied.

Kissyroo

By Kissyroo | 5/15/2015

Waitress spent most of her time competing prep work and complaining about her job to another employee. She didn't even ask how our food was until we were nearly finished.