Steak 'n Shake

Cold fries & slow service

Kids were supposed to eat free, but I guess this location did away with that promotion.

Messed up our order even though we identified error and corrected it at the window

Food was cold, server was rude, we waited almost 10 mins for some one to come to our table. Our server also smelled like an ashtray!!

The place was way too packed. Couldn't get in.

Steak 'n Shake has good food and horrible service. Several people were standing in line to be seated, but no one was seating customers. People were waiting to pay. We stood for several minutes and then left.