Steak 'n Shake

47 ratings

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Location

6070 Gurnee Mills Circle East,
Gurnee, IL 60031

Rljaniak

By Rljaniak | 5/16/2015

No one greeted us as we walked in and we stood there for a long time before we were seated even though there were plenty of open seats.

Rljaniak

By Rljaniak | 1/1/2015

There were open tables but we still had to wait a long time to be seated.

mwhite

By mwhite | 8/4/2015

Food was delicious but restaurant was dirty. Staff was extremely slow and unfriendly. We finished our meal before we got our shakes, which we ordered first.

OliannaTeranova

By OliannaTeranova | 4/17/2015

My family visited Steak 'n Shake last night as a final dinner together before we sent my cousin, a new sailor, off to his naval base. When we entered the restaurant, the waitress at the podium looked like she was going to have a stroke when she saw our party of 7 and told us it was going to be a long wait. I started moving our party over to the nearby steakhouse when another waitress came by and gestured to the frazzled waitress to calm down before proceeding to push two tables together to accommodate our party. We stayed to eat and most of the food was enjoyed by all parties. However, I ordered a side of vegetable soup which had inedible levels of salt. Normally, I add salt to my food. Other members of my party also found it to be inedible. The waitress took the soup off our tab and told me "they probably didn't add enough water to it". Gross.