Steak 'n Shake

Visit was awful. Two cars in front of me and we had to wait and I am not exaggerating 45 minutes and then our food was incorrect. Staff was very rude and refused to get the manager stating he was doing end of day reports. After waiting 45 minutes our food was incorrect and staff wanted us to pull ahead and wait while theyvcorrected the order. When we refused to pull up they finally got the manager. Prior to that staff said they would take our name and have manager call or we could call number on the receipt, but they never gave us a receipt. Manager was very nice and refunded entire order, however I won't go back to that store