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By Khillenburg | 10/3/2015
We got home and nothing in our order was even right other than 1 of the drinks.
By Ruth P. | 9/3/2015
Took a long time to be acknowledged and get seated. Service was slow. Food was not hot when received. Mediocre all the way.
By AngJ70 | 1/16/2015
They were busy, but I asked for a double with only mustard and diet coke with cherry and got a double with cheese and a coke.
By MO | 12/19/2014
The service was horrible and slow... No employees would make eye contact... Our order took way too long... And it was so long we had to ask for it to go...
By Nikki | 8/1/2014
Service sucks
By Jordan C | 9/18/2015
My cousin and I visited steak and shake to grab a quick meal and my cousin wanted a specific menu item. We got from the ordering speaker to the window pretty quickly but we were asked to pull around and wait for our food that took nearly 15 minutes after pulling up. Staff was apologetic but didn't seem to be in much of a hurry.
By Jordan C | 8/12/2015
Service was just ok at best. Normally service is really great at this steak and shake. She just didn't seem like wanted to be at work and did the bare minimum. Food came out hot and fresh. It was good until I moved my fries and seen a long gray hair underneath them. The server apologize and quickly got her manager. The manager promptly took my meal off the ticket. My meal was already ruined . I was on a lunch break and lost my appetite after seeing the hair in my food so I could not even eat nor did I want to order anything else. Usually steak and shake is a good solid place to in town with great service and fresh hot food , but today that was not the case.
