Steak 'n Shake

Slow service, sandwich made wrong, refills on beverages never offered

Steakburgerwas excellent. Service was poor. Ate most of my meal with nothing to drink. Waited 4 minutes to pay my bill... Server was out front smoking-2nd time since I arrived

They were not busy but it still took 15 min to get our drink and order.. And another 15 min to get out food!!

I don't like their food

The food was cold and took an hour to get when they were not busy at all. They lady that sat us acted like we were a bother and was so rude. Burgers where extremely crunchy and dry. Then the cook proceeded to tell us they were slow bc the manager was in the back sick. You don't tell people eating at your restaurant that your manager is sick in the back. It was just an awful experience. We will not be back.