Schlotzsky's

14 ratings

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Location

8710 West Central,
Wichita, KS 67212

I have enjoyed givin

By I have enjoyed givin | 12/19/2015

Order was done incorrectly. Asked for a veggie pizza without green peppers & olives. But they were on the pizza. When I called the restaurant, the manager was very rude & told me I was wrong because she had made the pizza & knew for a fact that it was made correctly. I didn't have time to go back right then to prove it was wrong but she eventually said she would take my name for a replacement at a later date & refund my money. She was very rude & provided awful customer service until pressed. In addition, my sandwich was the wrong size & on the wrong bed. Very disappointing.

No name

By No name | 11/28/2015

They did have what I wanted and I customer service didn't seem honest. I felt sick after I ate my food.

Crystali

By Crystali | 11/5/2015

Very slow and then got the wrong order

Robyno

By Robyno | 5/21/2015

Service was terrible!!! None of the employees knew who ordered what, and just walked around asking people if the sandwich they were carrying belonged to them. One employee asked the same customer 4 times what they wanted on their sandwich. I waited 15 minutes before returning to the counter to inquire on my order. Girl at the counter did apologize, adding that most everyone there was a new employee. Where was the manager????