Dreams - Abbotsinch

Good quick service with no hard sell

Highly satisfied is never achieved by us when shopping for anything but especially when having to fill in customer surveys. The quality of products will not be known until we have used them and future use of the shop depends on price and remembering where we bought our mattress.

I thought bed would be assembled after delivery and rapping taken away, this was not the case. Delivery personnel said delivery of bed and removal of old bed was all that had been booked. I do not recollect any conversation with salesperson regarding assembly of bed. When I read your information leaflet it implied that the bed would be assembled after delivery and we were under the impression that this would be the case.

Prices were higher than expected and the range of products can tend to be confusing

Waiting for my order to be delivered then I could give a more accurate feedback.

It's not an issue with the store as such, but paying £39 for delivery on a £550 mattress is poor. It should be free on items over £500.

I was treated politely and professionally. The cup of tea was a nice touch (cold day)!

High prices

Thought the price of the mattress's was rediculously high

Staff were very helpful.