Dreams - Romford

Store member was very friendly and very informative about the products we were intending to buy.

THE SERVICES WAS FIRST CLASS AND VERY HELPFUL

Giving the right balance of attention and space to look at the products ..good knowledge of beds and our needs and never was judged as a customer who may not purchase ...

Although the product we were looking for was not on the shop floor the assistant helped us find it on the online screen available for customer use. He then phoned a number of other stores to find the specific details we needed which were not shown on the online facility. The service offered was very thorough and professional without any pressure to commit to a purchase.

THE OVERALL EXPERIENCE WAS VERY ENJOYABLE, THE SALES ASSISTANCE WAS VERY KNOWLEDGEABLE AND THE ADVISE HE GAVE TO ASSIST US IN CHOOSING THE CORRECT BED WAS VERY HELPFUL, HE WASNT PUSHY

Very friendly. Explained options to my teenage son who the bed is for. Good service.

The assistant remembered me from a previous visit, was very knowledgeable and was very helpful in arranging a speedy delivery.

Staff were approachable and willing to help

Friendly, knowledgeable colleague. Listened carefully in order to understand our needs.....went out of his way to help. Nice tea and coffee too!

The lady who served us was extremely helpful and patient. She had excellent product knowledge and knew where everything was. She was friendly and attentive to our needs while also reassuring us that there was no rush for us to make any decisions. We never, at any point, felt that we were being forced to buy anything. The level of customer care was truly exceptional. The lowest price guarantee and various options for ease of buying also helped convince us that this was the best place to buy from. I would highly recommend Dreams to friends and family.