Dreams - Warrington

Excellent experience , lovly help team .

Upon entering the store, and having a little time allowed to quietly browse, we were approached by a smiling and friendly member of staff – Ashley. We were clearly and concisely advised on the differing products, then my wife and I were offered time to quietly further browse and discuss our final choice alone. We shortly made our decision on which matures to buy, all thankful to the friendly guidance of Ashley. We then left the shop for a short time to go food shopping, mentioning to Ashley that we would return. Ashley enquired about availability and delivery times in our absence. The transaction was flawlessly carried out. Both staff present in the store (Ashley and his colleague) were very friendly and jovial toward my wife and I. In all it was a pleasure to have purchased from the Warrington store, and to have met and been dealt with by your staff Top marks Dreams !!, and Ashley

Ashley was very nice and explained all the different mattresses then left us to browse at leisure without feeling pressured but was on hand if we had any questions

great service and helped choose the right mattress for our needs

Quick, friendly and informative service

The staff were very helpful and not pushing you into buying anything but gave me plenty of information which made me have confidence in buying my bed from them. They made you feel welcome and answered all my Questions. I have never bought a bed from dreams before but would highly recommend to my friends and family.

I was looking for a particular sofa bed I had researched online- the product was not on view in the store so I asked the assistant about it. The assistant 'Ashley' said he had one in the back that hadn't yet been unwrapped and if I could wait a moment he would get it ready for me to see. He was as good as his word, and also showed me how it went from bed to sofa, Ashley was patient, informative and made me feel at ease, took his time and wasn't pushy. Fantastic service!

Hi, I fully intended to drag my husband around various shops in the area but we visited Dreams first and after spending some time looking around your store and taking some good advice from Neil the helpful and knowledgeable but no way pushy salesperson , It was then I brought my husband into the shop to see the bed I had chosen (my husband is a paraplegic wheelchair user) and make sure he was happy with it, Neil repeated any relevant info to him and offered any assistance that may be required, after a deal was struck Neil then passed us onto Ellie who dealt with all the relevant paperwork, both members of staff were very cheerful and helpful and I would be happy to recommend the store to friends and family, Ann

We were served by Toni. She was helpful and clearly knew her products. She offered my wife (and me to be fair) a drink and got it. She was very helpful with my wife and her needs (she is in a wheelchair).

We was quoted more money at a different shop. For a bed we wasn't 100%hapoy with. We went to dreams to see what was in offer. The sales assistant was very helpful showing us a wide range of beds and mattresses. He was very knowledgeable and helpful as both my husband and I had different requirements for the bed. We found a bed I've always wanted and it was a amazing price. The sales assistant was very helpful gathering the package together with the different finance options. He makes a good cuppa too just what I needed after a long day at work. My friends have been back to the store and bought a bed today as we mentioned they was helpful and even tho it was a bank holiday we wasn't rushed