Dreams - Chippenham

The manager was very friendly and knowledgeable. Happy to answer any question and give background information. We were not hurried and he knew when to leave as alone to try and discuss choice. We were not pushed into any praticular product, and even as we narrowed our preference he continued to offer alternatives to compare.

We entered the shop and were acknowledged immediately and approached to offer of help and advice. The Manager showed us several different beds and explained our needs and took his recommendation of which bed to purchase. Continued to place the order with some pleasant conversation paid and left the store very happy. Would certainly go straight to Dreams in the future.

It was a very easy experience.

Charles the salesman was highly knowledgeable and guided me towards choosing the correct mattress

Really good salesman. Not pushy and listened to what I had to say. That meant he was able to show me products that were relevant to my needs.

I came with a list of possible options for mattresses put together from your website. Your staff showed me the items from it that were in store, pointed me to other suitable products, and let me try them all out; then they explained clearly the respective advantages (and prices) of my favoured options. When I'd made my choice they helped me to select a matching pillow. It was easy to place the order, with no hard selling, and the delivery date was acceptable. The staff were happy to keep my other products ready for my collection later. They were friendly and helpful throughout.

Excellent help go again

Super helpful staff. Patient and accommodating, interacted nicely with our kids whilst we were trying the beds. Very knowledgeable and pragmatic in approach. Helped consider financial options, accessed discounts we would not have realised existed

Kieran was very helpful, explaining all types of beds and mattresses and our options, allowing us time to try out each mattress

Member of staff gave us space and time to think but was available to give advice and knowledge on products as required.