Dreams - Chippenham

We were given time to look around the store without being hounded. We were able to get the information we needed to enable us to choose the right bed and given sufficient guidance from the store staff without being led into something more expensive. The service was excellent and friendly without being overbearing and we were made to feel that this was the place to be rather than return to one of your competitors that was only a few feet away AND had a cheaper option.

we were made very welcome when we entered the store. The staff were very polite and their product knowledge was exemplary. There was no hard sale they just wanted us to have what was best for us not there most expensive range but what was in our price range we were made to feel very comfortable.

I was guided through the process of choosing what was right for both myself and my husband. We were given excellent advice and have a mattress that will suit both of us has plenty of time to choose and was not rushed.

tHE SERVICE IS FRIENDLY AND THE STAFF VERY KNOWLEDGABLE

We came in several times before the Boxing Day dale and Kieron was extremely helpful each time, was nice to have the same person recognize us after our first visit to look around. Was also nice he remembered our needs

Friendly staff, offered a brew, showed how the sofa bed worked, quick transaction.

Product seen on tv was available

Sales Assistant professional, friendly and knowledgeable

When we walked in to the Chippenham store we had absolutely no idea which product we needed. We were given so much valuable information by Charles that it enabled us to purchase the right mattress for our needs.

All staff members were great at explaining the minefield about different types of bed and mattress.