Dreams - Chippenham

We were helped by a lovely gentleman named Charles! He helped me understand what mattress I needed for the best night sleep and genuinely made me feel welcome and knew a lot about the products within the store. The other lady in the shop Rhianna also made a lovely cup of coffee!

We were explained about the different mattresses and pillows, able to compare. completed the scientific bed testing. friendly staff and had coffee.

Assistance was offered on entering the store and products explained. We were then left to browse and look around anc test the beds. Kieron was knowledgable, professional, helpful and friendly at all times during our visit.

The staff were very obliging and friendly. Rhianna the assistant could not do enough to help and went out of her way 100%+ to get all products delivered on the same day as I required. Well done and thank you.

The displays were good and with all the information clearly presented. The salesman gave us time to look before asking if we needed assistance. He then gave us valuable information about the various options/ combinations and encouraged us to try the beds we were interested in ( ensuring we each used an appropriate pillow and kept the same pillow for each bed). Once we decided to place an order he went through all the details, procedures, time scale options, and various things that might improve our experience ( eg mattress covers, pillows, headboards, base colours, removal of present bed, insurance) . We look forward to the delivery - which we have delayed a few weeks so we can decorate and have carpet fitted first.

Kiero(a) n was incredibly helpful. Educated myself in understanding difference in mattresses, pillows and so forth. Honestly went into Dreams with the mindset of browsing and testing. To be truthful I purchased my goods due to the brilliant customer service offered by Kiero(a) n. Will visit the shop again, looking to get a side sleeper pillow!

Kiero(a) n was incredibly helpful. Educated myself in understanding difference in mattresses, pillows and so forth. Honestly went into Dreams with the mindset of browsing and testing. To be truthful I purchased my goods due to the brilliant customer service offered by Kiero(a) n. Will visit the shop again, looking to get a side sleeper pillow!

Kiero(a) n was incredibly helpful. Educated myself in understanding difference in mattresses, pillows and so forth. Honestly went into Dreams with the mindset of browsing and testing. To be truthful I purchased my goods due to the brilliant customer service offered by Kiero(a) n. Will visit the shop again, looking to get a side sleeper pillow!

Kiero(a) n was incredibly helpful. Educated myself in understanding difference in mattresses, pillows and so forth. Honestly went into Dreams with the mindset of browsing and testing. To be truthful I purchased my goods due to the brilliant customer service offered by Kiero(a) n. Will visit the shop again, looking to get a side sleeper pillow!

The team were totally professional, we did not feel pressured at any stage and they were very patient whilst we were making up our minds.