Dreams - Chippenham

The level of service was what I would expect

The only thing is we had a fairly new mattress and were not aware until the assistant told us that we could just buy a divan base alone without buying a mattress too. Did not see this advertised either at the store or online.

Childs mattress, just over two week wait for item. Not really too bad and we were given plenty of dates convenient to us for delivery.

just let down by not receiving textg message night before for delivery slot

Tried to add to order next day told it was not possible

very knowledgable staff

Not able to comment on quality as have not received the mattress yet.

Chap was friendly and knew his stuff. We are a returning customer for this reason

Item Listed as available in correct size in store on Product label, not available in the size advertised when placing the order. No help offered when having to pick a replacement item, just told you can have any of the bedheads in Fuax Leather. Younger staff have attitude problems when dealing with customers who have decisions to make and are not quick enough. Sighing doesn't help.

There are too many 'extras' to add on. The prices quoted for the beds are very misleading.