Dreams - Chippenham

1541 ratings
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Location

Hathaway Retail Park,
Chippenham, EN SN15 1JG

anonymous

By anonymous | 5/30/2015

Upon entering the store I was greeted but wasn't instantly pressured, which is normally expected form a chain store. When I felt the need to ask for assistance, I was immediately attended too. At no point was I pressured, the conversations were open and friendly and the salesman even highlighted I would be entitled to Military Discount even before I considered asking. This did help sway my final choice..........

anonymous

By anonymous | 5/25/2015

Good customer service,with good advice for our purchase,not being too "pushy" which we don't appreciate.

anonymous

By anonymous | 5/25/2015

Easy to place order and Jonathan explained options really well

anonymous

By anonymous | 5/24/2015

I told the assistant what I was looking for. He showed me what he had is store and explained the differences. Very knowledgable, friendly and efficient.

anonymous

By anonymous | 5/23/2015

The staff was very welcoming. They was very good with my children when the other staff helping me choose which mattress is better for me and my husband. Explain each different types of mattress and breaking down each part of the contact.

anonymous

By anonymous | 5/18/2015

We had previously come into this store and decided on a specific bed. During this visit we received great customer service - very friendly and informative. There was no pressure to buy straight away. We went away and saved, and chose to come back into store today in time for the sale. Upon arrival Shane was extremely friendly and helpful, and explained to us exactly what we were getting for our money. He ensured a swift service and placed our order to arrive at our house as soon as possible. He definitely made buying our first bed together, as a couple, for our new home a pleasure and hassle free. Would definitely recommend to others!

anonymous

By anonymous | 5/16/2015

The assistant, Troy, and the manager were extremely helpful in advising us, whilst giving us time to try the beds and to discuss with each other. We felt that we were not rushed or being pushed into a decision. A very satisfying experience and a joy to shop in the store.

anonymous

By anonymous | 5/10/2015

The manager Shane and his colleague Jon were very lovely and helpful. They treated us the way we would like to be treated and were very personable. They took the time to understand what we were after and didn't get annoyed when I changed my mind. They didn't use pressure selling as a tactic which is a big thing for us, whereas another company did.

anonymous

By anonymous | 5/9/2015

we were served by the manager who wqas very knowledgeable regarding products and services. he was very helpful in us finding the correct products for our needs. He was also very helpful when we change our minds once we had made our order. very professional and pleasant to deal with

anonymous

By anonymous | 5/6/2015

From ordering to delivering and setting up was perfect.