Dreams - Nottingham

good customer service, explanation of products and options

Assistant was there but not in your face, invited us to try out as many mattresses as we liked.

The staff were friendly and helpful but not pushy, they asked if they could help and pointed me in the right direction and when I was ready to order they were on hand. Very good

I don’t enjoy shopping and the thought of looking fir and buying a new bed was daunting but your assistant john soon put my Mind at rest. He had good knowledge and advice about particular beds etc

Assistant had excellent knowledge of stock and gave us time to consider our options

I wasn't sure what I wanted when I came into the store but Alex made me feel welcome and listened to my needs and guided me well.

The sales advisor John was very helpful and knowledgeable, made our visit to the store enjoyable.

Excellent staff member, knowledgable and patient.

We got the help we needed. The man was friendly and helpful

Alex my Sales Executive was very knowledgeable in the products shown to us. She took the time to understand what was important to us without pressure sales techniques. She recommended a number of products to best suit our needs after the help of the sleep tester machine. All prices and delivery options were clearly explained. I opted to use the interest free credit and when i was asked to electronically sign the forms, she sterilised the area first and after my use. As there was a slight delay in the credit decision, drinks were offered whilst we waited. Great service from beginning to end.