Dreams - Nottingham

Disappointed at the cost of delivery, and to have old mattress taken away. Much more than I expected.

Was very impressed with the sales assistant John who knew everything and was very helpful... However there wasn't any movement he could give with the price or any goodwill pillows

I was satisfied with the service but haven't yet received the mattress so can't say how I will find it.

The colour arrangement of the beds made a very difficult decision easier when choosing the comfort of the beds.

I felt there wasn't as much variety of different ranges in store as to what is offered on the website. I had previously been browsing the dreams website to get an idea of the bed I wanted and in store there seemed to be only 3 main brands to choose from and not much else. I did feel the bed I eventually purchased was overpriced especially considering the advertisements of "up to half price autumn sale" which turned out to be only £50 deduction off the final product which totalled over £1,600, but as this was the bed I had chosen I decided to buy it anyway. The staff were lovely and attentive and couldn't be faulted.

Salesman could have been more attentive - we were the only people there! Perhaps talked about mattresses and our specific needs re back trouble

It was OK

i was very happy with my visit also i was spurise as i thought dreams were very expensive and out of my price range but that was not the case

The store was extremely quiet. We were the only customers in the store so it was easy for the shop assistants to help us.

The main problem is the availability of stock. Having to wait over a month for delivery appears to be rather excessive.