Dreams - Nottingham

Confusion over the signage at the mattress we chose, a red ticket above the price and description information didn't state the red ticket was included. No copy of the 8 year warranty available instore prior to purchase, reminds me of PPI.

Not applicable as over the phone

we really struggled to select a super king bed due to stock issues for multiple reasons, we picked a bed eventually but it was not the one we really wanted that we had been shown at first.

Company computers had "crashed" But order was completed over the phone later that day so not really a problem

Prices were Very varied b it we had to pay more than we had budgeted for to get the ideal bed and accessorise. Overall an excellent trip Nical and John gave us just the right amount of attention, with a welcome drink. Very good knowledge too Many Thanks.

Staff members relying solely on store manager for information only store manager speaking detail to customers so we were one of 3 customers at that point

i was very satisfied

Not enough information given about the bed bases. Was quite shocked at the price of a basic bed base and probably wouldn’t have purchased it if I had known the price

The new store at castle marina did not have many products so I then had to travel to the other store at lady bay retail park Nottingham

It annoyed me how I was immediately taken to see mattresses over £1000 without being told that was how expensive they were