Dreams - Nottingham

The assistant, Alex was extremely helpful and patient.

We were served by Alex who gave us all the information, help and support we needed during our visit to the star, explained all the different mattresses and prices to us and a bo us she made us a coffee whilst she was sorting the order. Couldn't have happier. Thank you!

David, your sales person was extremely knowledgeable and able to discuss the differences between products. He was friendly but not intrusive. His female colleague was also friendly. We were offered coffee and there was no hard sell. We knew roughly what we wanted and were guided by your excellent sales staff.

We were given good advice about the product and time to think on our own before we made the decision to purchase. The payment was speedy, the delivery time was good and we did not have to wait all day for the item to be delivered. The two guys who delivered the item (Greg and Shaun) were speedy and careful, a general good service.

Everybody we met was friendly, helpful and knew their products.

A stress free experience

We came to the store to purchase a mattress, until john helped us no other staff member asked us if we needed any help! John was very pite, helpful and courtesous

Was unable to find the exact dimensions of the bed frame we were interested in. Staff could provide no further info as the info they had matched that given on the web.

Not dissatisfied with the store or service but £2000 for a mattress is never gonna make me feel highly satisfied is it? :-)

Everything was as I would expect from good customer service but highly satisfied is not really attainable under these circumstances as far as I am concerned.