Dreams - Nottingham

Very friendly and helpful

Excellent customer service from Alex, we were recognised from the last time we bought a mattress and they pulled up our details on the computer and could tell us which mattress we had bought!

Went in for a comfortable mattress could test them on site and chose the one i found most comfortable

The lady who assisted us has helped us on previous purchases and gives good, clear info. but without being pushy.

I explained my requirements to the sales person and he led me straight to the product I wanted. He was courteous, friendly and helpful. He conducted the transaction efficiently and quickly, and he explained the process clearly to me as he went along.

We arrived at the store at opening time, were greeted with a reassuring smile and assistance straightaway. Felix who helped us choose a mattress was helpful, polite, listened to what we had to say and gave us plenty of time to choose from the various mattresses in store.

On arrival we were met by your staff and from the off didnt feel like they were pushy sales people, we were offered a cup of tea and when we wanted assistances the sales staff came to us and explained all the different options etc. This made us feel like we wanted to purchase from Dreams as were not given the hard sell as we have experienced before in other outlets.

Polite and pleasant staff with good product knowledge. Not pushy

Excellent customer service from very helpful staff.

John was very friendly, knowledgeable and assisted me the whole time.