Dreams - Nottingham

Every question was answered clearly and I was able to choose products which suited my needs. The whole experience was pleasant and productive.

Alex was so considerate to my disability needs. She had two of the men move the mattress on to the bed frame that I wanted to buy so I could try it all together. She was excellent and I feel she need complementing on her outstanding service for understanding my needs of not being able to sleep in a bed for seven years. I am so excited and looking forward to my bed being delivered 😄

From walking in the door the staff where so help full but left you alone till you asked for help didn’t pressure you into buying which I likex

Our assistant made us feel very safe and secure observing COVID measures at all times. Everything was explained to us in great detail answering our questions and queries in simple terms.

Vivek who served us was very polite and understanding to what we were looking for, he explained everything we needed to know about the process of sleep match and finding a suitable mattress for us. He explained all the options recommended for us and let us try every mattress recommended by sleep match. Gave us a bottle of water and left us at my request to think about which mattress we found most comfortable. We were undecided about 2 mattresses, so he gave us some very good advice which we were very grateful for. He explained all the options of ordering and paying for our chosen mattress. An excellent job very well done. Thank you very much Vivek. Steve and Marlies

We was impressedoing with Feliz the store manager, he was helpful as we are deaf. Made it easy to understand and was impressed with the store and the service.

Agent was so knowledgeable, friendly, and helpful. Our eldest son has severe learning disabilities and he was so calm and composed through out - highly professional, a credit to your company.

Felix the manager who served me was really clued up and very helpful to me. You very rarely get efficient, friendly service like this nowadays. He stood out for sure

The staff we dealt with were very knowledgeable and helpful. He listened to what we wanted and knew the best items to suit us

We were helped by Vivek ... I can tríelo say this was the best customer experience I have received in far too long. He was absolutely spot on - getting the balance between using humour & meeting our needs! We were wow-ed by the service ❣️