Dreams - Nottingham

We took our 89 year old mother to get a new bed. She moves slowly and it takes time to look at things. We were greeted nicely when we were in the store, observed as we moved around( we could see that) but approached at exactly the right time when we needed assistance by John.He was the one who'd previously greeted us and watched us with gestures of assistance but kept away when not wanted. He listened patiently, gave explanation and assistance, gave us written details, told us what to check at home, and a few suggestions and off home we went. Sorted things as John suggested, rang up and fortunately got John again. He remembered everything and we ordered and paid for a bed and mattress not just the mattress as we had originally intended. John was the deciding factor on everything, especially if we purchased from Dreams. The perfect sales advisor.

A very well laid out store.easy to brows and compare items. Excellent service and looked after as soon as visiting the store.also easy parking. No pressure from a very knowledgeable member of staff. ( Raj ) Had no need to visit other bed outlets. Can't wait for the delivery.

The visit to the store was a pleasant experience....especially as I hate shopping. The member of staff ,Rean Felix, is exceptionally charming and helpful...not pushy in any way...and helped us choose the right mattress. All members if staff were well informed about the beds and accessories. A nice touch ..we were offered a drink whilst we were completing our purchase. I will certainly recommend this store in Nottingham.

Extremely friendly and helpful staff. Very knowledgeable of products.

Prompt and knowledgeable service. Lots of options to look at. Friendly staff

everyone was very friendly and I found that if they didn't know a answer they asked someone else

Very welcoming assistant who's a credit to your company. Slight IT hitch with the order but David went out of his way to help. Also very happy with the discounted price of my new mattress which compared very favourably with your competitors

I got what I needed without trouble and with friendly service.

I was highly satisfied with my experience due to the efficiency of the staff and how quick they were giving information on my specific item. They were all very friendly with my grandson encouraging him to test the beds (I think he had more fun than me) I would certainly recommend them.

Felt relaxed within the store could tell the team worked well with each other. Was approached at the right time without feeling jumped on.