Dreams - Nottingham

We had a good idea of what product we wanted, the salesperson understood this, so didn't try and sell us anything we didn't want or need. She very carefully advised us on the options available, and enabled us to make up our own minds without being pushy.

John was very helpful with my purchase with the advice I required with my purchase and will recommend my friends and recommend on social media to purchase from that store

The assistant was very friendly and helpful. She totally understood my needs and didn’t try to upsell to a more expensive item.

Exceptional service throughout my trip and with the help of John I found exactly what I needed within the price budget.

We got what we wanted

Your colleague was patient, yet knowledgeable and informative. We felt we were given time to make the right decision for us and the advice he gave us was second to none- allowing us to test mattresses in the positions we sleep in achieving the optimum result of the right mattress for both of us

A very professional and knowledgeable team

Friendly knowledgeable staff

I was greeted at the front desk by John, I said i had seen a bed online in navy and grey and would like to see if they had it in store. John took me to the exact bed frame and talked me through the current offers available on it, he also showed me a few others for comparison. John then got me to use the sleep match so we could find a suitable mattress. Which we found fairly quickly, he then left me to choose a bed frame. John was kind, sensitive and really made the whole experience fairly pleasant for me, this is my first time buying on my own and without anyone to help make decisions so this was really welcomed. John was an absolute star and handled the whole experience with professionalism and friendliness, he is an Asset to Dreams.

As soon as I walked into the store I felt a bit overwhelmed and didn't know where to start looking even though I had an idea of what I wanted. A lovely lady named Alex, came over to me and offered me, my partner & son her assistance. Alex had pointed me in the direction of Ottoman beds and helped me make a choice between 2 different types of beds and what would be more value for money. Alex was very thorough going through payment options, delivery and assembly.