Dreams - Nottingham

the assistant was really informative and very friendly, nothing was to much trouble

The customer service representative, John, was very knowledgeable about the beds in store and was clear patient when advising me on my purchase. He also did a good job in taking the time to understand my needs, and was good at introducing new products to me without being invasive.

Aimée was fantastic, she talked me through the various matresses i could have with my frames and the differences between each one. She showed greatn customer service and went through all details of the processs to ensure i was full aware of what was being done and how it would effect me. She is a real asseet to not just the store but the dreams brand as a whole :) I hope dreams recognise Aimée for her hard work and dedication, Dreams have a real gem of an employee and person in their workforce.

Good service, with the right balance of very helpful assistance and allowing me time to browse with hassle or pestering.

John, Jodie and Felix were very friendly in the store and appeared knowledgeable about the products. They made us a coffee, and talked us through the paperwork. One item was slightly incorrectly ordered, but a phonecall to the store later seemed to resolve this.

Service was very helpful with out being pushy. Product knowledge was good and they listened to our needs.

the gentleman named john couldnt do enough to help me will really go to him again validation code number is 115

The colleagues were busy, but I didn't have to wait - they were very attentive

We visited the store a week previous then when we purchased the bed. The salesman John was so very helpful and knowledgeable. He left us alone to discuss our thoughts. We left the store without purchasing a bed. But we returned the following week, and purchased a bed, again John was so helpful, made us a cup of tea, and gave crayons to my daughter to keep her occupied. He remembered us from the previous week, which I thought was lovely. He didn't try to sell us anything we didn't need. Overall, our experience with this store was exceptional, and would definitely recommend to friends and family. Well done Dreams! You have 2 very satisfied and happy customers!!

Staff were very friendly, knowledgeable and helpful