Dreams - Nottingham

Pleasant, knowledgeable and patient assistance provided.

The sales advisor John was very helpful .me and my wife have suffered with back pain and his advise was better than John Lewis were we went previous. We also had our 8 year old son with us and he even spoke to him like he was a person not someone he didn't want there.

Felix who severed us was very friendly and helpful showed us all the options in our price range and was not pushy with the sale which is personally a big put off when for me when sales staff are too pushy

The staff were helpful without pushing or rushing me to make my decision so thank

We were helped by a wonderful young man, explained everything so well and helped us choose the perfect mattress. He didn't rush us or make us feel like we needed to make a decision quickly, we had plenty of time to make sure we picked the right one for us. He informed us of all the costs, delivery, everything. He even gave us tea and chocolates - perfect customer service which was greatly appreciated.

We knew what we wanted and were dealt with quickly, efficiently and in a friendly manner - even got a cup of coffee!!

I needed a new firm king sized mattress. There was a large selection on display, all of which indicated quite clearly; a) what sizes were available; b)The price; c)Whether they were firm, medium, very firm etc etc; making it much easier to make an informed choice. The assistant John, also gave me information concerning the springing, and Dreams guarantee and exchange policy.

Good overall experience, helpful staff and purchased what we wanted to quickly and in a easy going atmosphere. looking forward to receiving the products.

Great customer service. Staff very friendly and welcoming. Great advice and knowledge on beds given. Didn't have to wait long for assistance. Felt like my needs were met.

Aimee gave me all the time I needed to browse and then gave me all the information i needed as well when I wanted it. Went in twice and staff very nice. Coffee offered and accepted by myself and my older friend . Very good service thank you