By David R. | 12/26/2016
Assistant not pushy....would have left the store if that had happened. Good choice of products. Good finance options.
By Zoe R | 12/26/2016
Staff extremely helpful. Lots of choice with mattresses and bed frames .
By David S. | 12/26/2016
You have good staff.
By Sarah | 12/17/2016
I was served by a salesperson called Jodie at the Nottingham branch of Dreams. She was friendly, knowledgeable and very helpful I would hope this feedback could be passed on to her and her Line Manager.
By SJL | 12/15/2016
I was given plenty of time and space to try out different mattresses and did not feel under any pressure to buy or make a hurried decision. The salesperson clearly listened and responded to what I was needing and was able to explain about the content and quality of the different mattresses I was trying out. He was friendly and made the whole experience a pleasure.
By TerryB | 12/11/2016
Served by Jodie at the Nottingham store and we fond her very pleasant and helpful and with no pressure applied .On the contrary we enjoyed some friendly banter with her and other staff before reaching a deal over delivery costs in exchange for debit card payment and purchase of some extra items. Only minor problem (not fault of the store) was that some of the sofa beds advertised on your web site were not available to view. But were at lower end of price scale so not a real issue
By Jayne and Dave from Nottingham | 12/11/2016
Very helpful member of staff, we weren't approached immediately when entering the store which we like. We were given lots of time to test the tempur mattresses and pillows, we moved from one mattress to another with pillow and given an explanation of each mattress as I'd researched what I thought I wanted and after testing we changed our mind. Very nice staff in store we were made a coffee and given excellent service. The price we paid was the best as I checked other retailers. Well done dreams! We would recommend you!!
By Wendy T | 12/10/2016
John was very helpful and knowledgeable regarding my requirements for the 3 beds that I purchased. He was extremely friendly too and made my son laugh which is very rare for a teenager :-) . And I must say how slim John looked too ( Johns colleagues will also understand this, and they too were friendly and approachable. I would definately recommend this store to my friends and family. Thank you so much, its very much appreciated. Wendy and family.
By Paul C | 12/4/2016
A very successful shopping experience. Upon entering the Dreams store in Lady Bay, Nottingham, we were allowed some time to ourselves to understand the store layout, general pricing and sale items area. We were soon greeted by an assistant who introduced us to the store and chatted to us to understand our needs. We were shown the sale items, given a full demonstration of any beds we liked and allowed as much time as we wished to test out the mattresses. The store was spacious and child friendly, with a seating area, colouring pads, crayons etc. We were very pleased with all the staff, who were friendly and knowledgeable and took the time to entertain and chat to us and our toddler. The whole store (including toilet) was very clean, which always helps when you're shopping with young children. There range of beds and mattresses was good, comparable with the market and we were offered finance on our purchase which was very helpful. Signing the paperwork was quick and trouble-free and our documents were neatly packaged for us. Overall, a very successful shopping experience for a double kingsize bed and mattress. We would highly recommend Dreams. Paul, Nottingham
By Liam M | 12/4/2016
The member of staff and his colleges had amazing product knowledge and also other products which were of similar spec to the product we were looking for.

