Dreams - Nottingham

All the staff were helpful, they were able to get a good balance between being attentive and helpful and not being pushy. Even though we were being attended to by one member of staff, other members would come to support or ask if we were ok. Lots of time was given to enable choice. Even though store was about to shut did not make us feel rushed.

We were greeted as soon as we entered the store by a friendly assistant. We found the range of goods on offer was good for the size of the store. The offer of a drink was accepted by us both and the advice we received was very helpful .

The assistant listened carefully to what we were looking for, answered all our queries, left us to browse, encouraged us to lie on the beds, made us coffee, was interested in what we were doing. The colour coding of the bedcovers within the shop made selecting what we wanted much easier as the choice was a bit overwhelming.

Alex at dreams in lady bay retail park nottingham was v friendly and helpful, even offered us a hot drink!

When we arrived we were able to browse then asked if we needed any help. From then on we were given undivided attention. All questions answered and useful suggestions made.

All staff members,not only the one 'making' the sale,were welcoming and seemed genuinely happy to help.The coffee served was welcome!

Friendly staff Jodie very helpful

Staff were very hopeful, example about the bed. He offer use a drink and example other offer in store. I ask about collecting the item which he found out the information which I needed. He example about the delivery of the bed days and times which were available.

Very friendly staff, gave us the opportunity to ask questions and then left us to try and look on our own. They weren't pushy but there if we needed them.

During my visit,I was able to get assistance straight away whether this was due to the fact I arrived at the exact opening time not sure but the second I wanted help a lady called Alex was there to assist and was fantastic helping me pick out the ideal mattress and helped me with the rest of my purchase which I financed.The bed I was looking for on the website was on display which also made my purchase easy and pleasant as I could see the actual bed I anticipated to buy and I did just that.The fact that the price on the website was 749 pounds for the bed and when I got to dreams found out there was a 2 day sale which meant I got a further 20 percent discount made the visit perfect. Will be recommending to family and friends for sure.Many thanks.