Dreams - Nottingham

Friendly staff they also knew the products they were selling

The assistant was really lovely and attentive. He gave us all the information we needed to know in order to shop despite being with another customer and then checked in without hovering. He joked with us and was helpful with explaining all the finance options and comfort guarantee. Overall it made the process really simple and only criticism would be the store appearance really needed some TLC!

100% satisfaction.With the person I dealt with plus the staff

From start to finish the transaction went very, very well. Your colleague John was very friendly, knowledgable and efficient. He dealt with our requests and questions very professionally. It was a pleasure to do business with him.👍👍

Knowledgeable friendly staff member, good service

Customer care 100% staff very friendly and knowledgable would recommend

Very helpful took time and put us at ease not pushy to sell us the products over all great customer service

Have purchased a bed from Dreams before and was very satisfied. Glad to see that one of the team was still there - John, who has always proved to be very helpful. The speed at which were seen and also the fact that the staff left us alone to get a feel for the products. The coffee was lovely too.

We were given the chance to view and try out mattresses ourselves but had assistance if needed to answer any questions and show us more. We were offered drinks and we're given individual pillows to try out on the mattresses. John who assisted us listened to our needs and directed us as necessary.

Customer service by John was amazing. He approached us on arrival, listened to our needs and delivered us a variety of options without being too pushy. We went away to discuss options when we return john remembered us and was happy to help with our decision.