Dreams - Nottingham

Rean was very helpful and allowed us time to browse, he also gave our children some activities to do whilst we were trying out mattresses

Staff were extremely helpful and did not just advise us of the most expensive item available but gave us information on products that were similar and cheaper. for example, the tempur mattress compared to the Hyde & Sleep. Staff took there time with us and did not make us feel rushed to make a choice but instead aided us in our choice. Staff were friendly and polite and very helpful. Staff over all made this experience (Rean Felix and Jodie).

Dave Peter was very helpful and explained the style and layout of each bed and mattress and took us through the Store to help with our final selection. He is a very pleasant and helpful person and we thank him for his fine cup of tea.

Aimee and John were extremely helpful and offered a friendly and professional service. They were very knowledgeable and gave exactly the right balance of providing information and assistance and leaving us to try out mattresses for ourselves. We felt under no pressure to make a purchase and this made the whole shopping experience very pleasant and relaxed.

Very easy process. Sales assistant and manager were very helpful.

Assistance was offered quickly, invited to try out mattrass (extra pillow offered), advice given on other type mattresses, allowed to make own choice, everything well explained, coffee offered, bit of humour.

friendly staff clean stores, good choices

very highly satisfied with the advice given when purchasing a bed. excellent customer and friendly service. every question asked was answered in a very efficient way. would certainly shop again and recommend to family and friends.

We were greeted by staff on arrival and immediately asked if we required help. Dave quickly understood our requirements and needs and helped us to find what we were looking for, and was very patient.

The service was fantastic. I went to the store to buy a cheep £290 mattress. However after explaining the reason why I wanted a new mattress, I was advised to go for a better one. True, it did cost more money, but the information I got from Staff member David Peter (Nottingham) prevented me wasting my time with the wrong mattress. I am buying because of a bad back. David looked for the last mattress I purchased, and confirmed it was not the best one for my back problem. The coffee was welcomed while I was left alone to test the mattresses for myself. Store and staff were pleasant and well presented. The only thing I would have liked was to try out a Dreams specific roll up mattress, however I was told they are online only. The 40 days rules (100 days for the roll up) was explained well. This is my second mattress from the Nottingham store, and when I need a third, Dreams will be the goto place.