Dreams - Nottingham

General friendliness of staff and helpful nature

After a while browsing and testing mattresses, we found the mattress and bed frame we liked John was helpful with any questions we had whilst browsing and the order was put through efficiently and John was very friendly throughout.

Alex was very helpful during our visit. She listened to our preferences and needs from a mattress and guided us around the store to sample the recommended mattresses

Found the diagnostic system for deciding which mattress suited us t be excellent, helpfully narrowing the choices. Aimee the assistant was excellent , giving us space to decide but being helpful and attentive, explained everything really well - she was excellent and we felt confident with her.

My reason fo being highly satisfied was because the service was as I would have expected it to be from a well established company like Dreams and the service was first class in every manner.

The staff were very friendly but not pushy . We didn’t feel rushed . They took time to explain the different options and to understand our specific needs - I have had spinal surgery and my husband is twice my size so it was important to understand what would best suit our needs .

I was highly satisfied with my visit to dreams at Lady Bay retail park, Nottingham. Staff member Felix was very helpful and helped me to find the best mattress for me at the right price as I suffer with backache. He didn't give me a hard sell but simply talked me through the options available and helped me to find what I wanted. Thank you Felix.

A very nice store the team there were very polite and knowledgeable. We tried a lot of beds and finally decided on one after an hour or so.

Alex was very helpful and knowledgeable. The whole experience went very smoothly.

We came in uncertatin of what we needed or wanted and walked away with what we feel is ideal. The lady was lovely and knowledgeable, and overall the staff at the store were happy to accommodate our 2 children (5 and 2) who did not want to sit down. The staff weren't phased about the fact the children wanted to sit on the beds too, and gave them balloons and a chocolate each, as well as providing colouring.