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By Carmen B. | 10/28/2018
John the agent in his 40'ties understand our needs,very polite ,offered drinks ,compare products for us and wrap the deal with us quickly and give us time to enjoy the rest of the day .Explain about the discounts in store ,insurance of products very good knowledge,excellent staff to have in store .
By Grace F | 10/28/2018
Jodie, the sales person was very knowledgeable. Very good service and catered to our needs for a certain mattress.
By Sskitu | 10/28/2018
I knew what I wanted and the girl who served us was very speedy and to the point
By Sandra h | 10/27/2018
The assistant was very friendly and knowledgeable. Really lovely person
By BevP | 10/27/2018
The assistant John in the Nottingham store was very helpful and knowledgeable. He wasn’t at all pushy but helped us when we asked for help or were looking a bit puzzled. His approach was just what we needed.
By LorraineC | 10/26/2018
On entering the store a member of staff explained the colour coding on the beds to show what types of mattress they were, then as we already have pillows from one of your ranges got us the exact pillow we own to so we could really get the feel of the mattress. They then left us to try out the beds at our leisure offering assistance every so often, this made us feel very comfortable whilst in the store.
By GarryH | 10/26/2018
Branch manager was very knowledgeable and made the process easy, he went above and beyond to ensure we were completed satisfied with our bed and mattress. Absolutely brilliant customer service from Felix.
By Peter D | 10/26/2018
The assistant that served me was really helpful and friendly
By Tim G | 10/24/2018
Staff were very friendly & knowledgeable, gave us all the information then left us to look around try out beds and make our choice without crowding us. As soon as we had decided assistance was available to process our order. Very efficient.
By Louise KB | 10/21/2018
John, the store assistant was great. He was very knowledgeable, funny, friendly and made us feel completely at ease. We like the machine that helped us chose the right bed for us and John recommended 5 different ones for us to chose from. He made us very comfortable with some Tempur pillows (he's a very good salesman as we ended up buying 2 of them) Overall we had a very enjoyable experience.
