Dreams - Nottingham

The staff who handled my order was very professional, friendly and his advise was based on my own needs.

Very friendly assistant who looked after me brilliantly.

Friendly and knowledgeable staff member, took time to listen to my requirements and demonstrated all the available options ( sofa bed). Also, the fact you give 10% discount to Defence Discount Card holders is very commendable

Store was attractively laid out.We were not hassled at all on our first visit When we wanted to look around. On second visit we were served promptly when we placed our order. Delivery is a reasonable time and we will receive phone calls as to exact time. We would definitely shop there again if another mattress is required

Jodie at the nottingham was professional and knowledgeable and made the whole process buying a bed mattress and bedding so simple! Even with a 3 year old in tow! Thank you.

John, the customer service colleague, was very helpful, really chatty and had all the relevant information we needed.

The staff were friendly and helpful but not pushy. They gave us good advice and also gave us time to decide.

Friendly customer service. Answered all my queries. Showed me online details such as sofa bed dimensions and gave me a print out. Demonstrated how to change sofa to bed. Delivery time sorted quickly. Follow up email with all purchase details.

My fiancée and I visited the lady bay store several weeks prior to our recent purchase. The hospitality we received from the store colleagues was refreshing and memorable. Upon our return to make a purchase the service we received from Vivek was exceptional. His knowledge retention was very impressive, guiding us through additional purchases whilst providing useful advise tailored to our sleep habits. At no point did I feel pressured or get the impression he was trying to upsell. He clearly strives to deliver unmatched customer service to ensure satisfaction! Spot on!

Alex spoke to my husband and I right away and helped us pick out the right mattress for us. She is very knowledgeable about the products we were interested in. She gave us a quote of the items we wanted then came back 10 minutes later and ordered our new Bed Frame and Mattress within minutes. She has awesome customer services skills and was a total pleasure to speak with.