Dreams - Nottingham

Felix, the assistant who helped me, took care to find out what I wanted and explain why he would recommend the mattress I eventually bought. He had clearly taken on board what I had disclosed about my sleep habit and explained why the mattress I chose would, in his opinion, be better suited to my needs.

We went in and ordered what we wanted with some help along the way. It was pretty painless and we got a few freebies that we didn't expect.

Our assistant, Vivek was very knowledgeable about the products we were trying to refer to and was able to individualise his advice for each member of the family. He also had a good knowledge about the products in store but didnt try to push us into buying something we couldnt afford.

Very happy with the service even when the computer system was down, order was fulfilled once up and running again.

Very friendly staff in the Nottingham store, easy process to assess and order. Mattress delivered today and the drivers were also extremely helpful & pleasant. Would definitely recommend.

We didn’t know what we wanted the assistant was really helpful she made the whole process painless.

When we entered the store we were apprehensive having had bad experiences of buying mattresses in the past, and when we saw the vast array of different products on sale we were also bewildered. Then we met Jodie and immediately we felt both relieved and also hopeful that we were going to find just the mattress we were looking for. Jodie's knowledge of the products was amazing and her patience and cheerful, helpful attitude left us leaving the store knowing that we had purchased the right one, finally. I can't thank Jodie enough she was a star! She talked us through the customisation machine then showed us a selection of choices based on the results and also made me a lovely cup of coffee, what more could you ask.

The store manager Felix help us and was very helpful and patient

the whole process of purchasing our mattress and pillows went without any problems. We felt very comfortable with all the staff that we encountered in the shop

Lots of choice available at varying prices. Very friendly staff.