Dreams - Nottingham

Wasn’t jumped on as soon as we entered,was left to just look around first,which was ideal for us.

Staff were knowledgeable and polite

I bought a mattress online three years ago having read lots of reviews and it has not given us the support we need so decided to cut our losses and invest in a new bed and mattress. Being wary of the minefield associated with getting the right mattress we decided to book an appointment at Dreams. That proved to be a very good move indeed. The salesman, Vivek was very friendly and knowledgeable and we were very impressed by the high tech machine learning based 'test bed' that was able to recommend which mattresses would be the right ones to suit our needs. This appliance of sleep science was marvellous in the way that it steered us quickly to the right mattress for us. It was great to be able to try out the potentially ideal mattresses - and we both soon identified which one we most preferred. The combination of this high tech assistance alongside Viveka's deep knowledge of the products took the pain out of the process of selecting the right mattress. It was in fact an enjoyable experience as we were able to relax and feel confident that we were being matched with the right mattress. Top marks!

We visited the store and were met by Alex and Beth, who listened to our requirements and immediately showed us the options available. We considered various options and they advised as we considered. We were satisfied with their recommendations and asked for the final pricing. We got great value, great friendly and assistive service and cannot thank the two ladies enough for their professional service. We will be back and we will use the same staff . These ladies deserve some form of recognition for going above and beyond to meet and deliver on our requirements. Alex and Beth are the best in the business. Thank you to them and Dreams for great staff, service and products with great value and quality.

Extremely helpful staff who took us through selecting the product and were extremely efficient and helpful with the purchase

the sleep expert listerned to my needs and gave me options with out hard selling which was nice

Colleagues product knowledge was very good and we were delighted to be given a delivery date so quickly ~ less than a week.

Great sales assistant. V knowledgeable, kind, friendly and professional

We didn't make an appointment, we just turned up and we were warmly welcomed by John who asked if he could offer any assistance and what it was we were looking for, he also offered us a drink which we thought was good! John had a very good knowledge of the mattresses and talked us through many that we were interested in. All in all it was a very good experience with a very warm welcome and also very helpful.

Vivek was very pleasant and knowledgeable.