Dreams - Stoke on Trent

The sales assistant was very helpful and understood our needs.

The advisor (Jane) was very knowledgeable and gave us just the right amount of assistance, leaving us to browse as necessary. She was very approachable and friendly and dealt with our order quickly and efficiently. We were particularly impressed that she didn't come across "pushy" as some sales assistants do.

Professional service and very helpful

Highly satisfied with customer service throughout

Vicki was so friendly and helpful, helping to guide us to the right product for our needs. When we returned to store to purchase the transaction was completed within a few minutes.

I visited the Dreams store in Stoke to buy a new mattress and was assisted by Dina. Dina was professional, friendly and extremely knowledgeable about the products in store. Dina helped me find the product which suited my needs whilst taking into consideration my current situation and budget.

As I walked into the store a staff, Jane approached me to help me with what I was looking for. She walked me around the store to show me exactly what I asked for. As I still was unable to decide, she advised to use the Sleepmatch, which I tried and got the list. And Jane patiently showed all the suggested mattresses.

I booked an appointment was met by Richard who offered me a drink & took me through each step of the process. He wasn’t pushy he didn’t try to see me what I didn’t need. He took time to listen & match me with a frame & mattress that would be ideal for me . Great customer service

The assistant (Andrew) was very helpful from greeting us at the door right through to our purchase.

Staff very friendly and knowledgeable. Jane was very attentive and thorough.