Dreams - Stoke on Trent

3192 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, EN ST4 6JQ

Phil H

By Phil H | 1/5/2022

It was a simple visit, and every thing was sorted out in less than 30 minutes

Melanie C

By Melanie C | 1/4/2022

Extremely welcoming and very professional and explained the different products

Janice M

By Janice M | 1/4/2022

Very friendly and helpful members of staff Bottles of water supplied whilst completing orders

G & B

By G & B | 1/4/2022

Excellent Customer service, Dina was very knowledgable and explained clearly about the products on offer. Although the store was busy we were given time to ask questions and were not pressured into making a decision.

LD

By LD | 1/3/2022

Attentive staff member Dina helped us find exactly what we were looking for, good selection of mattresses too

HatK

By HatK | 1/3/2022

We attended the store with our 4 children. We were immediately greeted by Cassie, who was charming. She was attentive and welcoming without being too pushy. She listened to our needs and recommended that we have a sleep assessment. She did this for us while getting her esteemed colleague to complete the process. Jane was excellent and couldn't have been more informative. She listened to our requirements and guided us round the show room, trying and testing a plethora of mattresses, not once rushing us and was constantly engaged with us. As hubby takes his time and things have to be just right, the children became at a loose end, and Cassie without hesitation asked so politely if we were comfortable with her showing the children the show room. This was such a help as it meant that hubby and I could concentrate on the task at hand which was desperately important as a mattress is required ASAP to support hubby's health issues. We returned the following day minus the children.

Richard  G

By Richard G | 1/3/2022

Prompt, friendly and knowledgeable assistance. We felt individuals and not just another punter. Very professional.

Brian R

By Brian R | 1/3/2022

The sales representative who met us was courteous, polite and patient He also had very sound knowledge of your products.

Dan W

By Dan W | 1/3/2022

Andrew was a very attentive sales assistant and we had a great experience.

Anonymous

By Anonymous | 1/3/2022

The information Richard gave me was very good .he was very curtius and was a very pleasant person .the information on the products was very good.