Dreams - Stoke on Trent

the assistant was very pleasant and was prepared to spend time talking about what we wanted,and did not try to presurise us into unwanted items

The service we received from the actual sales assistant that we dealt with (Sue) and her colleague (I think Jake) was fantastic, nothing was too much trouble, we were made to feel welcome, comfortable and not like we were an inconvenience in any way. We were really impressed by the Tempur demo/booth and went on to buy a Tempur mattress. We bought a bed from Clearance and the the item was brought into the store and fully opened and checked to make sure we were happy with it before purchasing. All the time Sue and her colleague were really friendly, sharing their experiences and having good banter and a laugh with us. Dreams was the first place we came to that day looking for a bed and the bed that we bought was the first one we looked at as it met all our needs, I really was expecting it to be so quick and easy. Overall I am really satisfied with the service received and the quality of product (we also bought matching bedside cabinets) and am also coming back to purchase another mattress shortly for another bed. Thanks to the team.

Salesman, Andrew was most attentive and knowledgeable about the products

arrived at Dreams Last after visiting two other Bed Shops and realised I was in the right place.straight away no need to look any further found what I was looking for within five minutes brought two mattresses.high quality on a sale price saved about £300.00 on what the other bed shops quoted me.and I decided to buy a Black Leather bed frame with the money I had saved.so big happy all round.thanks again Dreams

Very professional and knew all of your products.

I visited the store on 3 occasions over a month to ensure we were making the correct decision. The sales assistant remembered both us and our needs.

All our questions were answered well. The assistant was very approachable and knowledgable. She made us feel very comfortable and nothing was too much trouble. A very satisfying experience.

The help and information we received from Andrew was excellent, his customer service and product knowledge were excellent, everything about our visit was very positive. All the staff in the store were extremely friendly and pleasant

Excellent Sales Assistance, very knowledgeable and supportive advice without being too pushy

Top service from Andrew at Stoke talked us through all available options and prices friendly and knowledgeable