Dreams - Stoke on Trent

Because the staff gave us plenty of time to choose our bed as we were torn between two beds. Jane helped us make a decision and gave us good advise.

We found a bed that we loved, the assistant was so helpful with answering questions about the bed. Helped us to pick out a comfortable mattress and beautiful bedding too! We also had our 19 month old daughter with us who was getting a little bored at the time. He spoke to her beautifully, made her smile and offered her some gummy sweets. Couldn't of asked for better customer service with dealing with the bed, myself my partner but especially with my daughter. He was polite at all times and all round liverly to deal with.

We were looked after well, it wasn't overpowering and we were given many opportunities alone to think and study the products to discuss options. Help was available whenever we needed it and interaction was good. We had a 50% discount on the mattress we purchased and were quickly able to agree a delivery time to suit.

really great, friendly and helpful service

Dina the sales assistant was so helpful, she was very patient, friendly, and extremely helpful. We experienced a problem with Barclays Partner Finance, Dina was helpful in resolving the issue. If you have an employee of the month award, I suggest that Dina be the recipient

I have been going to Dreams for a number of years and always get what I need this was my 2nd bed this year from your firm

No nonsense sale - Jake showed us a range of options with no hard sell.

Andy (Store Manager ?) was extremely helpful, knowledgeable and patient with us. I have recommended Dreams to a number of my friends and colleagues since buying our mattress from Dreams. Thank you for your assistance and guidance Andy we are very satisfied with our new mattress! Steve & Emma Harnett

Vicky was lovely, very helpful and knowledgable and helped to to find a great mattress at a fabulous price in clearance.

I found an item that was affordable and exactly right for me