Dreams - Stoke on Trent

Susan was friendly knowledgeable and at all times helpful without being push or patronising an asset to the company.

Dealt with a young man who listened to our requirements and went out of his way to identify the various mattresses that might meet our needs.

The staf were very helpful and very pleasant

The staff members that served us were very attentive and knowledgeable on the products we were asking about. Although the store was busy we were not left standing around waiting to be seen and we were helped to understand the different options of mattress as we weren't sure of this.

Andrew, who assisted us, was very helpful and knowledgeable. He was able to find a previous order that we placed for a mattress in 2007 with now difficulty whatsoever and recommend a similar bed to the one we had purchased all those years ago. We required a headboard, which he helped us with and even managed to advise us on some tempur pillows. We were offered a drink and a seat, all the staff were very friendly and made us feel welcome.

Incredibly helpful and polite staff, who approached us as soon as entered the store, asked if she could be of assistance and asked if we would like a cup of tea or coffee. Several members of staff approached us during our several visits to your store, all very eager to please and knowledgeable about the products we were looking for. Jake in particular was very obliging and hospitable, giving efficient and professional service, whilst also being friendly and sympathetic and was directly conducive to us making our purchase.

Helpfulness of staff and range of beds

The saleswoman was very helpful, knowledgeable and polite. The staff in store were very welcoming

Friendly knowledgeable sales person.

Fast service, good choice and friendly sales lady