Dreams - Stoke on Trent

Sue who helped us was very good with her product knowledge, level of support, helpfulness and general demeanour, she was very friendly and approachable yet discreet at the same time. She was very clever at determining when to leave us to chat and when to offer help and also helped us to make the final decision to buy. A real credit to the store. Good level of banter/relationships amongst the staff and manager and all in all a good experience. Don't usually like big stores like this because sales staff are too pushy but this was NOT the case with this store.

The assistant, Sue who looked after me was extremely knowledgeable about the beds and very patient with me and let me try a lot of mattresses which helped me make my final decision.

Assistant was very friendly and extremely helpful.

Andrew was extremely friendly and knowledgeable. We had no intentions of purchasing at the time we visited the store however his approach and manner made for a great experience and we felt happy to go with his recommendations

Andy was helpful and very informative, allowing us enough distance and space to discuss our choices but also providing necessary guidance at times when we needed it. Andy took into consideration our different requirements for a new mattress and talked us through the best options to meet both our needs. We were really impressed by the service

There was a good selection of products in the store which were clearly described and organised. The sales assistant was friendly and helpful without being pushy.

met straight away by manager and made welcome.

Jane like was very helpful and knowledge

Dreams was one of four outlets that we visited to chose a bed from. Out of all 4, Dreams wer by far the most quality product and value for money. To add to that when we told the assistant we had found a cheaper deal online there was no awkward quibbling -she was assertive, matched the deal and we walked away incredibly happy. I'm glad Dina was able to price match as I prefer to give credit where credit is due - she spent quite a while with us helping us to pick a new bed!

Quick service friendly staff great price