Dreams - Stoke on Trent

The lady that attended to us, Vicki was very friendly from the time we came into the store. She had very good product knowledge and encouraged us to try as many of the beds as we needed to. There was a good range to choose from. Overall very satisfied.

Myself & my wife were made to feel most welcome by your staff member Jane who at no point made us feel under any kind of pressure or rush to purchase. She helped us to find what we required and even offered us a cup of tea or coffee, a very nice gesture. We made our order with you and left the store feeling that we had service not seen in a long time. Thank You

All queries quickly answered. Acceptable pricing quickly resolved. Understanding and knowledgeable assistance. Perfect fit in with my required time scales. Overall excellent.

The sales assistant Susan was extremely helpful, she had an excellent knowledge base and an excellent attitude towards sales and customer service. The choice of beds and mattresses was also very good.

Very friendly, professional staff. Was made welcome the second I walked through the door, was assisted all the way.

Sue, the sales assistant was extremely knowledgeable about the products and assisted with every question asked. She advised us on firmness, structure, material, springs and comfort. I would definitely recommend going to dreams in Stoke on Trent, and speak to Sue, she even made us a drink and personally stayed open after hours to complete our purchase! Sales girl of the year!

Jane approached me as soon as I entered the store, made sure that she was available for any questions and was extremely helpful and polite all through the experience. Nothing was too much trouble for her, even to explaining where the toilets were for my children and waiting for me to come back with them.

we were made to feel at ease trying the beds out no rush the staff were very good let us wander round the store , we were offered a warm drink,never had that before anywhere. they were brilliant staff when we made the purchase they asked us if we would like to tell you of our experience in the store it was very satisfactory cannot fault the store or the staff every bed is coloured pillows this is explained to you and you know what beds to look at brilliant idea , my husband did say to them which made them laugh (we were locked in till we purchased something) it was a real pleasant visit and we got fixed up no problem. The staff we met we Jake Vicky and Dina lovely staff deserve to do well .cannot thank them enough

Staff were friendly and available but not hovering. Answered questions well, & encouraged us to take our time.

Everything explained well, very friendly staff.