Dreams - Stoke on Trent

friendly staff and good products

The assistant was efficient and friendly and answered our questions quickly without appearing pushy .

Andrew was very friendly, and helpful, nothing was too much trouble, everything was explained fully..very polite gent

Our assistant Jane did not apply any pressure, was extremely knowledgeable and knew exactly what we needed to consider being allergic to latex and foam products. Coffee was provided almost immediately and all the time in the world was made available to us during this visit enabling a one-stop decision to be made. Both members of staff present were so pleasant and helpful, the store being very well presented, clean and with sufficient testing facilities. Generally standards have fallen across the UK in customer service, this visit was very much an exception. Very impressed.

We were dealt with immediately when we entered the store. The female assistant was friendly and obviously able to answer all our questions. She is an asset to your company.!!

My order was complex and I needed the items for September rather than now. The sales assistant did her best to be informative about the products but when she needed assistance all the others around the store helped as well! I ended up with a strange mix of products but the right ones hopefully for us. Overall good shopping experience.

I had underestimated quite how many different mattress options there were but the assistant (Jane) was so knowledgeable and helpful that she made it extremely straightforward :)

Lady was very helpful polite and showed us several items

Dina was brilliant- she understood our requirements and helped us figure out what we needed.

I knew what I wanted from the web site so in store went straight to the product which was as described and the price was right. Went home to check the sizes fitted and ordered easily over the phone