Dreams - Stoke on Trent

We were given the freedom to look at the beds at our own leisure but as soon as we needed someone to help they were there without being pushy and acting like a sales man/women they were genuinely giving us the best advice for our needs

Stock was in ready to take Great sale prices

the 2 men that served us were very efficient and pleasant. They delivered great customer service and were really nice and helpful. They knew I was in a hurry and helped me get the right product with no fuss.

The service with Andrew was extremely friendly and made it a pleasant overall experience!

Good knowledge on the products @ hand.Friendly and helpful advice.

Good selection. Staff good and not in your face whilst looking round. I hate when they are with you very step of the way. So that was good. Price was steep and not a lot of room to manoeuvre. John Lewis were cheaper but I was told not like for like as they had no cool surface. Looked the same to me. So disappointed on that front. Also JL has kid start which I like. Otherwise VG

Staff very friendly, knowledgeable and quick to process the sales.

Excellent. Ustimer service

from parking with ease to purchase was more of a pleasure than a drama, the store assistant Dina was most helpful without being to pushy, w were greeted warmly and offered a hot beverage and left to brouse and sample the mattresses at our leisure,

We were greeted by Jane, who was very pleasant, asked how we were, asked us what we were looking for, and also asked us if we would like a drink. We had been on the internet before going to the store, and we had a list of what we would like to look at, we gave Jane the list, but unfortunately one of the items was not available in the warehouse. Jane showed us different options, and we came up with an alternative to suit our needs. Jane gave us several options in which to pay. We found our first experience at Dreams, very good, Jane was very helpful, and knowledgeable. We were recommended to Dreams by my mother who has bought a new bed recently from the Stafford store. We will recommend Dreams to our friends and family.