Dreams - Stoke on Trent

I was unsure whether to get the bed frame with storage or without.I liked the idea of the lift up storage but preferred the height of bed frame with legs.But Andrew explained that the ottoman with storage was more practical being lower as it would bear the weight of the stored items better.

Really friendly staff who had a very friendly and positive approach to each other and customers - also made me a hot chocolate which was a nice touch on a cold day!

Assistant Jane was very knowledgeable and helped us decide on the type of bed that suited us. We found the vast choice a mind blowing choice and with Jane's help it was narrowed down to 2 or 3 beds. She then encouraged us to spend time lying on the beds and moving about on them. She did not push us to purchase and we felt very at ease with her advice.

Helpful staff

WE WERE DEALT WITH BY A YOUNG MAN CALLED JAKE WHO WAS VERY INFORMATIVE AND REALLY HELPFULL. THE STORE WAS AT BASFORD BANK, ETRURIA AND I WOULD RETURN THERE FOR FUTURE PURCHASES.

Andrew was terrific, he took time to discuss our needs and together we arrived at a solution.

Excellent communication with andrew.he was highly efficient and knowledgeable of dreams products,he also had a friendly disposition which made us feel at ease.

clear, polite concise helpful staff (Jane)

Made buying simple

The store staff were very friendly polite and helpful