Dreams - Stoke on Trent

Sales were very efficient & had a good knowledge of the product range to satisfy our needs. However, we did change our minds on the matteress we were going to have so we don't really know how good it will be until after we've tried it.

The lady that served as was very polite I think her name was Dina, she spent quality time with us explaining in detail the difference in prices, made my shopping experience a very good one, made us laugh. We even had a brew made. Just overall would defiantly visit again. Thank you to your staff

we were welcomed with a cup of coffee

I went into the store to buy 2 tempa pillows asked about other items and was shown all the products and more

the assistance

On entering the store we were approached by Vicki who really looked after us. She helped to solve a problem which we had regarding the size of bed we needed to buy. We were very happy from start to finish and will recommend the store when possible.

On arrival we were met by Jane, who offered to help, get a coffee, etc. Unlike many furniture stores, she wasn't in your face. She was very knowledgeable and knew the products incredibly well. Within a very short time we had wittled down our rather unprepared search down to suitable 2 mattresses. We then looked at base options, to compliment the mattress, again with no prior research, and Jane assisted with this. We were keen to have a base with storage, and Jane helped us with the options and what should fit in our fitted bedroom. We left the store knowing pretty much what we wanted, but needed to measure up prior to purchase. After measuring up we returned to the store, again greeted by Jane, who was happy to go through the items we had chosen. We agreed on the purchase item and terms, and Jane even stayed behind after her working hours to conclude the sale. All in all, the best furniture buying experience we have had to date.

was seen to straight away with a friendly welcome, very pleased

Immediately upon entering the store I was greeted by Jane, she was extremely friendly and very knowledgable on the products in store. She gave me advice and then left me test out multiple mattresses in my own time and she even made me a coffee. She didn't rush me or make me feel pressured and when I was ready to speak to her again she was there. Thanks!

Andrew was very professional helping us make the right choice. Extremely pleased with the entire service. A great salesman