Dreams - Stoke on Trent

3192 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, EN ST4 6JQ

Grumps71

By Grumps71 | 12/26/2017

Very friendly staff who were keen to help, offering advice on which mattresses to try after we had explained what we were after. Also allowing us time to try them out and getting pillows similar to what we have at home. A great team working well in a busy shop at a busy time

Janice G

By Janice G | 12/26/2017

Highly satisfied that the Staff Member Andrew had excellent knowledge of the products and did not come over as pushy with the products. Very friendly and helpful and explained the difference between the products and helped find the perfect mattresses for me

Harry

By Harry | 12/26/2017

Everything was explained to us as we walked through the door, a lot of help offered and no pressure from any sales staff to purchase something hastily

Mrs Barbara G

By Mrs Barbara G | 12/26/2017

The overall experience was very good. Good product knowledge by your staff and well explained, Not rushed ,given time to make our own decisions. Completion of our order thorough but simple.

Neal f

By Neal f | 12/26/2017

Very friendly could not do enough for you

William D

By William D | 12/26/2017

The sales person was on the top of her job. Her product knowledge was excellent. She was very easy to talk to. She had a very pleasant manner.

John w

By John w | 12/26/2017

the staff were extremely helpful. I could not have asked for better sevice

Nigel L

By Nigel L | 12/18/2017

Jane Parton was very welcoming and professional providing just the right balance of information and assistance and allowing us to ponder for a while before we made our decision. Excellent service and a nice Cappuccino :-)

Gina B.

By Gina B. | 12/15/2017

Jake, who served us, was extremely knowledgeable and very helpful in assisting us to choose our mattress. His whole demeanor was friendly, bright and attentive in fact it was a pleasure dealing with him. We were equally pleased with Andrew who did the paperwork for us and set up the interest free credit. Both of them were at pains to point out all the advantages of buying from Dreams but at no time did we feel this was just motivated by the need for a sale. Altogether as pleasant an experience as you can get when spending a lot of money!

George

By George | 12/13/2017

Service and advice was great