Dreams - Stoke on Trent

3192 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, EN ST4 6JQ

Mark H

By Mark H | 12/28/2017

We were welcomed as we walked in and not pressured into a purchase. Our needs were always important.

D Pickstock

By D Pickstock | 12/27/2017

The staff were all very friendly and knew the subject inside out. Always went out of their way to satisfy our queries.

Katie Ami

By Katie Ami | 12/27/2017

From the moment we walked in the door a lady called Sue was ever do helpful to us. Answering all our questions and meeting all our needs.

Trevor J

By Trevor J | 12/27/2017

Once we entered the store we were met by a pleasant assistant ( Dina ) who explained the various types of mattress and pointed out that it was important to not just feel the beds but to try lying on them to get the true feel. While we were trying the various mattresses we were given a cup of coffee and we were left only to have time to make our decision, we only had to ask if we needed any assistance. We had previously bought a complete bed and mattress from the same store 10 years ago and the details were still on file which also gave us a good start in finding a compatible mattress.

Pickstock

By Pickstock | 12/27/2017

Friendly staff with great product knowledge.

Ian W

By Ian W | 12/27/2017

The staff member who assisted us was very knowledgeable and patient - she deserves a medal given the time we took to make a decision.

L t

By L t | 12/26/2017

Nothing was too much trouble it was quite busy but Andrew stayed with us explaining everything

marian d

By marian d | 12/26/2017

vicki and all the staff looked after us very well

PeterD

By PeterD | 12/26/2017

Very happy with the whole experience from reception to payment.

Rebecca W

By Rebecca W | 12/26/2017

Andrew in the Stoke On Trent store served us. Bearing in mind it was boxing day and they were very busy he was able to come and help us in good time (allowing us to browse) He then explained all of our questions well and at no point were we pressured. Seemed he enjoyed working there and just wanted to help. We were even given a few quality street 😊